Privacy Policy

Introduction

RWA Innovative Providers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rwainnovativeproviders.com or use our services.

Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, and phone number when you submit our contact form
• Appointment scheduling information through our booking system
• Any messages or inquiries you send to us

We also automatically collect certain information when you visit our website, including your IP address, browser type, and pages visited, through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Schedule and manage appointments
• Provide and improve our healthcare services
• Send appointment confirmations and reminders
• Analyze website usage to improve user experience

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted through our contact forms is encrypted using SSL/TLS.

HIPAA Disclaimer

While this website is not a HIPAA-covered application and does not store Protected Health Information (PHI), we treat all patient data with the highest level of care and confidentiality. Our contact forms include disclaimers advising users not to submit sensitive medical information. Any health-related data collected through our clinical services is handled in accordance with applicable healthcare regulations.

Third-Party Services

We may use third-party services for appointment scheduling (IntakeQ), email communications (Resend), and website hosting (Vercel). These services have their own privacy policies governing the use of your information.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.